Privacy Policy

Scale Medica LLC (“Company,” “we,” “us,” or “our”) operates the website scalemedica.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Website and services.

1. Information We Collect

We collect information you voluntarily provide when you fill out forms on our Website, including but not limited to: your name, email address, phone number, practice or organization name, specialty, practice size, and any other details you submit through our contact forms, opt-in forms, or when booking a strategy call. We also automatically collect certain technical information when you visit our Website, including your IP address, browser type, operating system, referring URLs, and browsing behavior on our site.

2. How We Use Your Information

We use the information we collect to: provide and improve our healthcare referral network building services; communicate with you about your account, strategy calls, onboarding, and referral partner updates; send transactional messages such as appointment confirmations and service notifications; send marketing and promotional messages about our services, growth tips, and exclusive offers (with your consent); respond to your inquiries and provide customer support; analyze Website usage to improve user experience; and comply with legal obligations.

3. SMS/MMS Messaging

By opting in to receive SMS/MMS messages from Scale Medica LLC, you consent to receive text messages at the phone number you provided. Message types may include:

Strategy call confirmations and reminders
Onboarding updates and account notifications
Referral partner updates and referral pipeline status
Marketing and promotional messages including growth tips, exclusive offers, and service updates

Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for assistance. Your consent to receive SMS/MMS messages is not a condition of purchasing any goods or services. You may also opt out by contacting us at info@scalemedica.com or +1 (940) 276-7037.

4. Sharing of Mobile Information

We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or personal information collected through our SMS/MMS messaging program to any third party. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. We may share mobile information with service providers who assist us in delivering messages, but only as necessary to provide the SMS/MMS service and subject to confidentiality obligations.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our site. You can control cookies through your browser settings.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your personal information; opt out of marketing communications at any time; request data portability; and withdraw consent where processing is based on consent. To exercise any of these rights, please contact us at info@scalemedica.com.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. Your continued use of our Website after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: Scale Medica LLC Email: info@scalemedica.com Phone: +1 (940) 276-7037 Address: 5900 Balcones Drive 31527, Austin, TX 78731